From design to delivery the service provided by the staff was exceptional. They took the time to talk me through the installation process to see if I’d be happy to install myself. Plans, designs, samples and instructions were sent through before placing the order which made everything so easy. They even sent a second set of samples free of charge. Delivery was a couple of hours late but I was informed of the delay at regular intervals. I showed the delivery driver where I would be installing the wardrobe and he advised me on a couple of points which came in handy, plus staff were available on the end of the phone before, during and after installation if required.
My only negatives are delivery is on a set day of the week depending on where you live, this is because they have their own delivery service and don’t use couriers, and whilst the installation instructions were relatively easy to follow they could definitely be improved to make diy installation more accessible to the average diy-er.
