We went to see them on a Sunday and he guided us through our choices. The products were delivered on assembly day.( 01/04/2014) A couple of items were not correct but he made sure everything was 100% before lunchtime same day (the factory remade the items immediately and drove it out). We elected for a fitting service which we would advise. Completion was made by teatime and we were both delighted with quality of the goods and the finish achieved by our fitter. We would strongly recommend Gliderobes and will certainly use again. Quality, keen price and service were all above our expectations.